SaaS
How We Identified Churn Drivers Across 500+ User Interviews
Synthesizing qualitative feedback from hundreds of interviews to reveal the real reasons users leave.
"Synesis (from Greek σύνθεσις) means 'synthesis', the act of combining separate elements to form a coherent whole. That is exactly what we do."
Synthesizing qualitative feedback from hundreds of interviews to reveal the real reasons users leave.
Using NLP to surface actionable product improvements from a massive corpus of customer reviews.
Combining surveys, town hall transcripts, and social media to inform a major urban policy decision.